As the President at in Hong Kong, Richard Roper leads a deeply knowledgeable team to tackle the underlying issues that can improve employee health, and share this with their clients. With nearly three decades’ experience in the insurance industry, he knows that a company’s health benefits can be transformational: rewarding people for good behavior in a way that really impacts their lives, rather than just their work life. At Mercer, his team’s purpose includes insurance: but he wishes people knew that Mercer does so much more than insurance. The Mercer Hong Kong team goes beyond finding the most appropriate and cost-effective deal for their customers: they offer consultancy and advice to make sure their clients are improving the employee experience and maximizing their ability to attract and retain employees. That’s why he’s proud to lead Mercer, as well as Health and Benefits business at Mercer Marsh Benefits: because improving the health and benefits of their clients is impactful far beyond the workplace. Richard spends his spare time working on his own health and happiness.  As a keen triathlete Richard explores Hong Kong on foot, by bicycle and in the water.

Mr. Paul Yu is currently General Manager of Product Regulation Division, Mandatory Provident Fund Schemes Authority (MPFA). In his current role, Mr. Yu is responsible for, among other things, the regulation of MPF products and development of MPF investment policies and regulations.  He has also been involved in the eMPF Platform project.

Prior to joining the MPFA, he has worked in other regulatory bodies and the industry.  He completed his undergraduate education at the University of Hong Kong, and went on to pursue graduate studies at the Hong Kong Polytechnic University and Cardiff University.

Mr. Yu is an attorney and counsellor-at-law qualified to practice law in the State of New York, United States (non-practicing).

As one of the many women in senior leadership positions at Mercer, Adeline Tan brings an empathetic touch to the world of pensions and investments in her role with the Wealth Team of Hong Kong. Having built a cross-continental career, from UK markets to Hong Kong shores, she left the UK after 12 years in consulting to lead the investment advisory team at Mercer in Hong Kong. In the three years since leading the wealth team it has grown to be recognized as the leading wealth advisory firm in the country.  Since then, she combined the energies of the investment advisory and retirement consulting team under the Wealth umbrella, and she is currently focused on growing the proposition into a leading voice in the market. 

Having faced differences in culture, practices, scale and the price of real estate, she now leads a team of analytical minds to interrogate financial data to create value for clients. Adeline makes the most of her education and experience to guide her team by studying the small details, so they can reveal the full story that the data represents to their clients. They turn numbers into meaning to support clients in managing their wealth goals. For example, her team is currently working on ESG (environmental, social and governmental) factors around climate change: mining the wealth of data at their disposal and considering mitigating factors, and then exploring how these insights can add value to their clients’ businesses.

At Mercer she thrives on seeing the bigger picture, yet drives her team to understand the critical nature of the little details that can turn something on its head.  She believes that paying attention to the little things can bring more benefits in terms of saving time, effort and even dollars, than purely looking at big things and has brought this perspective to Mercer’s work with clients.

But it is her attitude to life that shines through in what she does, because she believes that it is only by focusing on what we can do, rather than what we can’t do, that we are able to move people to make a difference in the world.

Mandy is the Retirement Services Leader, Asia, based in Hong Kong. She drives and develops retirement plan solutions to private and public sectors in Asia.

Mandy has led many retirement and benefit consulting projects. She has extensive experience advising clients on change strategy for pension plans, including pension plan design, DB-to DC conversion, international pension plan advisory, asset liability modelling, benefit changes and implementation, member communication, financial wellness, M&A benefit harmonization strategy, provider reviews and governance review on administrator and trustee.

She also has extensive experience providing actuarial advice to local and multinational clients including the actuarial funding and accounting valuations of retirement schemes, from civil servant pension to conglomerate group retirement funds.

She currently act as the sub-committee in the Hong Kong Retirement Schemes Association, and organized industry events to empower employers in managing pension schemes.

Mandy is a Fellow of the Society of Actuaries and has attained the Chartered Enterprise Risk Analyst credential from the Society of Actuaries. She received a BBA in insurance, financial and actuarial science from the Chinese University of Hong Kong

Freddie leads MPF broking business in Mercer’s Wealth business in Hong Kong.

Freddie has 15+ years of experience and his core areas of expertise are benefits design, MPF providers review, change management consulting and employee communication. Freddie also leads the development of Financial Wellness workshops.

Prior to joining Mercer, Freddie worked at an employee benefit broking firm for over eight years, focusing on the development of its pension business. He was involved in different aspects, from establishing the pension model to conducting HR seminars, developing member communications and providing in-house training on the pension environment, including MPF Market changes.

Freddie also has experiences on Group employee benefits and Life insurance where he supports the growth of the Agency sale force.

Freddie graduated with a bachelor’s degree in social science from La Trobe University in Melbourne, Australia. He has been named a Fellow of the Life Management Institute in the insurance industry.

Julia Chan is the Customer Proposition & Publicity Head, Pensions at HSBC. Julia is a seasoned professional with 20 years of experience in the Wealth and Financial Services industry.  Currently serving as the Customer Proposition and Publicity Head in Pensions at HSBC, Julia plays a pivotal role in planning and executing strategies related to marketing, customer proposition and member education for HSBC PensionsSB.  With a deep understanding of the industry and a passion for empowering individuals to achieve a secure financial future, she is responsible for conducting thorough assessments of customers’ needs, developing and launching innovative retirement planning tools, driving financial literacy and providing comprehensive customer education to support customers in their retirement planning and post-retirement journeys.  Julia’s expertise extends to spearheading strategic initiatives aimed at educating individuals on the importance of retirement planning, promoting active financial management and raising awareness about the critical role of wealth management in securing a prosperous retirement.

Throughout her career, Julia has made significant contributions to leading organizations including Ogilvy Advertising, Citibank and China Construction Bank (Asia).  In these roles, she successfully launched major customer initiatives and marketing campaigns for various wealth management and financial products. 

Julia holds a Bachelor of Commerce (Honours) degree from the University of British Columbia, majoring in Marketing.

Jeanie Ho is Deputy Head of Hong Kong & Macau Retirement at Manulife (International) Limited, where she leads innovative initiatives to drive the company's pension business.  With expertise in strategic planning, project management, business development, distribution management, digital transformation, marketing and customer engagement, Jeanie has been instrumental in steering high-performing teams to achieve strategic goals and objectives.

Jeanie joined the Manulife Hong Kong Retirement team in 2011 and has played an important part in marketing and strategic development of Manulife's MPF brand as well as overseeing the planning, development, and driving of the entire book of work for the Hong Kong Retirement business. In her current role as Deputy Head of Hong Kong and Macau Retirement, she is responsible for the strategic oversight of business development, distribution management, development and enhancement of digital and non-digital properties for Manulife's pension business in Hong Kong. She also leads communication and event management for distribution channels.  Prior to joining the Hong Kong Retirement team, she was a strong contributor to Manulife’s agency operations and corporate communications team in Hong Kong.

Jeanie holds a Bachelor of Arts degree from the University of Hong Kong and is a Fellow of the Life Office Management Institute.

Jack is an Investment Consultant with Mercer Hong Kong. Jack’s core areas of expertise are relationship management and project management.

Jack has more than ten years of experience in the financial service industry. Throughout his career, he has gained substantial experience working with high-net worth individual clients as well as institutional clients (sovereigns, pension and corporate). His experience also spans across a wide range of investment services (asset liability review and strategy, portfolio construction, manager review, selection and monitoring, investment governance and transformation, member communication and education and related tools’ developments).

Prior to Mercer, he worked at a multinational fund service provider for six years.

Jack is a Certified Financial Risk Manager. He received a Master Degree of Applied Finance from Monash University in the Australia.

Angela Po joined AIA in 2018 and serves as Director, Investment Fund Management, Life & Wealth Management Proposition Department

Before joining AIA, Angela was the portfolio manager of the Standard Chartered Investment Services where she helped managed the pension fund investment. Prior to that she served in investment advisory roles for private clients’ investment fund portfolios at various global financial institutions like JPMorgan, HSBC Private Bank and Deutsche Wealth Management.

Angela holds a Master’s degree in Financial Analysis from the University of Science and Technology. She is the Senior Associate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), a CFA charterholder and obtained a CAIA designation.

Louis Li is the Associate Director of Hong Kong WI Sales at Fidelity.

Louis joined Fidelity International in 2011, and is responsible for business development initiatives covering Workplace Investing in Hong Kong.  In his capacity, Louis works closely with consultants, brokers and employers in helping them to better understand Fidelity’s MPF/ORSO propositions and to ultimately appoint Fidelity as their retirement partner.

Louis holds a Bachelor of Commerce (BComm) degree from the University of Toronto and is a CFA Charterholder.

Ada Kung is the Chief Investment Strategist at Sun Life Asset Management (HK) Limited

Ada is responsible for formulating investment strategies and providing advisory services to internal and external clients at Sun Life Asset Management (HK) Limited.  Ada has extensive experience in advisory and portfolio management for high-net-worth client in banking industry.  Prior to joining Sun Life Asset Management, Ada was Senior Market Strategist at HSBC formulating investment strategies for bankers and high-net-worth clients, driving strategic initiatives for digital transformation and migration for wealth management solutions. She has also taken up a role as Investment Strategist at Standard Chartered Bank, participated in house view formulation and disseminated investment strategies to clients.  She obtained Master of Business Administration at HKUST, and has previously completed Master of Translation in The Chinese University of Hong Kong and gained Bachelor Degree of Journalism and Communications at The Chinese University of Hong Kong.

Bernice is the Head of Talent of the Career Consulting business in Mercer Hong Kong. She is an expert in providing strategic, yet practical, advisory on organization transformation, leadership, talent & change management. She supports HR in elevating up the business value chain through enhancing HR organization, process, technology and capabilities. 

Bernice has 17 years of consulting and corporate HR experience in talent and organization effectiveness, transformation, process digitalization and change management. She has led sizeable, regional / global projects as technical advisor and project manager, responsible for end-to-end blueprint, solution design, implementation and change management.

In her most recent roles as corporate HR, she has overseen HR Projects, as well as the Talent & Organization Development COE functions, where she has led global implementation of SAP SuccessFactors, various HR organizational and process revamp, as well as merger & acquisition activities.

Mr. YU Kin Sun, Dan, is a registered Social Worker and a certified Social Work Supervisor. Having worked in a mental health field of social service over 19 years, Mr. Yu now is a Chief Officer of the Mental Health Association of Hong Kong. He is devoted to promote the mental health message to raise public concern with his clinical and service experience as well as to cultivate the next generation of social workers working in mental health service. In addition, he is the certified Master Instructor and Programme Coordinator for the Mental Health First Aid in Hong Kong. With his 15 years diversified teaching experience, he is responsible for developing the Mental Health First Aid Course in different versions and train the course instructor now.

Yin is a MPF consultant in Mercer’s Wealth business in Hong Kong. Yin’s core areas of expertise are benefits design, MPF providers review, change management consulting and employee communication.

Prior to joining Mercer, Yin worked at MPF providers for over ten years, focusing on the development of its pension business. He was involved in different aspects, from establishing the pension model to conducting HR seminars, developing member communications and providing in-house training on the pension environment, including MPF Market changes.

Yin graduated with a bachelor’s degree in Marketing and Public Relations from SPEED, Polytechnic University of Hong Kong.

Iris joined Mercer Wealth Business as Senior Actuarial Analyst in 2021. She has been leading a range of actuarial projects in Hong Kong, China, Philippines and Korea, which includes accounting and funding valuations, retirement scheme setup/restructuring, benefit benchmarking, pension fund review, asset-liability modeling and cash flow projection. She also supports research work in the Asia Pacific retirement landscape and ad-hoc investment consulting projects.​

​Iris has nearly ten years of experience in the finance industry. She started her career in the actuarial industry in London, including Hymans Robertson LLP and Berkshire Hathaway General Reinsurance AG, and had a stint in media before joining a boutique consultancy firm in Hong Kong as a consultant where she took an active role in investment/pensions governance advisory and fund manager due-diligence research.​

​Iris holds a BSc (Hon) in Actuarial Science from the London School of Economics and an MSc Applied Statistics from the University of Oxford. She is an Associate of the Society of Actuaries (ASA) and is currently pursuing the Fellowship of the Society of Actuaries (FSA).​

​Iris is fluent in English, Cantonese, Mandarin and Japanese.​