Darryl Parrant

Insights from Hong Kong


“Never before, has the need to care for our people been of greater importance” says Darryl Parrant, Country Business Leader, Career, at Mercer Hong Kong. But in Hong Kong it looks like we’re doing something right. “Research from this year’s Global Talent Trends Study indicate strong alignment between employers and employees and a determined focus on what really makes a difference for success.”


In Hong Kong, 76% of employees say their companies’ learning content is well aligned to skills they will need in the future. Employees’ expectations about career progression are aligned, too, with 78% agreeing that their company policies and managers share the same expectations about the time taken to be eligible for a promotion.  HR respondents in Hong Kong say that restructuring HR to align the operating rhythm between HR and the business tops their priority list.


This year’s top trends


With headwinds to navigate, companies are looking for a beacon to guide their actions. Drawing on input from 7,300+ C-suite executives, HR leaders and employees in 34 countries, our latest study reveals how organizations are transforming their workforce and workplace. By comparing what enables people to feel they are thriving and energized, and by taking note of what organizations are doing to effectively balance economics and empathy, the study identifies four trends that will enable companies to stay ahead in 2020.


focus on futures

Work together to ensure people thrive

race to reskill

Transform the workforce

sense with science

See ahead by augmenting AI with human intuition

energize the experience

Inspire and invigorate people


Continuing business when business continuity is threatened


In a moment of great uncertainty, conversations about our collective future — and its impact on our health, wealth and well-being — dominate the airwaves.


We enter the new decade with a more expansive view of an organization's purpose and with a clear mandate to invest in reskilling and well-being. As we continue to innovate, disrupt and redesign, we find existing approaches to workforce management are no longer sustainable. Despite these challenges, leading organizations are building engaged and thriving workforces. How do they do it? Just watch. 

Register for a webinar to begin transforming the work experience

The year’s study shows that leading companies listen intently to their people and nudge them towards brighter futures. When you join one of our webinars, we’ll show you how.

Download the 2020 Global Talent Trends Study report (translated versions available once you select full report) or executive summary

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