Today, the benefits that an organization provide are no longer differentiators: everyone expects a minimum number of benefits – from pensions to bonuses, group medical and group life insurance and more.
So how do you make sure that your organization stands out from the crowd, that your employees know they’re truly being taken care of, that you have their best interests at heart, and that you’re doing this at a price that works for you?
The Mercer Marsh Benefits Team can help. We won’t just help you choose the best benefits for your business at the best price, we’ll help you identify (or review) whether your benefits strategy is truly serving your people and helping them to thrive.
Mercer has the expert guidance, tools and strategies you need to support your workforce across the key areas that matter most.
Here are some of the ways we can help you boost employee wellbeing and shape a thriving business.
1. Plan Design, Brokerage and Placement Services
How does your employee benefits program compare with others? Using our global knowledge, data and experience we can conduct a benchmark survey for you, help you design a program, review the insurance market for you and negotiate deals to find the best price to meet your needs.
2. Program Management
Once you’ve selected the best benefits for your company, how do you communicate that to your employees? We can help do that – and more. Beyond producing powerful communications, we can also attend to administrative issues, gather and review underwriting info, deliver membership cards, negotiate policy endorsements and assist with policy claims enquiries. But, more importantly: we’ll keep you informed about the market trends that will impact your employee benefits program so you’re always one step ahead.
3. Claims Services
Claims can be an administrative nightmare. We take away the pain. We can receive event notifications and notify insurers, advise on required supporting documentation, and help negotiate claim settlements. We can even provide a dedicated claims team with a direct line, so you don’t have to answer queries directly. The best part, however, is the data. At Mercer Marsh Benefits, our strength is going beyond mere admin to add value. Our claims submission history report looks at patterns, usage, and can even identify benefits abuse cases… Now that’s a claims service with a difference!
4. Value-Added Services
From our annual Health and Benefit Survey – covering everything from group life, disability, and medical benefits provided by employers in Hong Kong – to our individual market updates and preferential rates on value-added solutions, Mercer has the health of your organisation and your employees at heart. The vast amounts of global data we collect allows us to use our consulting team’s special skills to help you address the challenges facing your business to make recommendations that will truly make a difference to your company, and your people.
Benefits are changing. We’ve reached a global benefits tipping point. How is your business coping with this change, what are the trends, what’s next, and what are best-practice organizations doing? Read the Global Employee Benefits Watch Report to find out.
For more than 30 years, Mercer has conducted an annual survey of employer-sponsored medical and risk benefits in Hong Kong. Download the Employee Health and Benefits Survey to discover the latest benefits trends, how your company compares, and how much money good employee health can save companies.
What are your employees really claiming? At Mercer Marsh Benefits we combine data, human insights and our global Mercer expertise to make meaning of your data. Let us compare your demographics, benchmark your benefits, analyse your claims – and even put it all on dashboards so you can understand your workforce population health, drive down costs, and make people better.